The meter costs three steps, not dollars. Your doctor writes the prescription. You pick the meter up at their office and get trained, hands-on. You join our Living in Control class. We buy every meter we place, and we cover the delivery and the training — because we’re a supplies company, and we’re betting that people who test with confidence will choose us for strips at wholesale prices for years. You never have to. The meter is yours either way.
That's the deal.
Your side of it
The meter costs three steps
Not paperwork for paperwork’s sake. Each step exists for one reason: so your meter gets used with confidence, not left in a drawer.
Your doctor's prescription
Your own primary doctor writes the prescription for a glucometer and sends it to HealthViber. No doctor? We'll help you connect with care nearby.
A medical device should arrive the way medicine does — through your doctor, not a coupon code. It also means your care team knows you're testing.
Hands-on training
We deliver the meter to your doctor's office, where it's waiting for you. The office staff show you how to test, read your numbers, and care for it — in person.
Owning a meter and using one well are different things. Ten minutes with a real person is worth more than any pamphlet.
The Living in Control class
Our warm, plain-language diabetes education program. Learn what your numbers mean and what small daily changes help — and earn VibePoints toward supplies as you go.
The meter tells you the number. The class helps you know what to do with it. That's what turns a diagnosis into a routine.
Both sides, on one page
Who pays for what
Real money changes hands in this program — just not yours. Here’s the whole ledger, ours and yours, side by side.
Your effort
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A visit with your own doctor for the prescription
Or let us help you find a provider if you don't have one
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One trip to pick up your meter and learn it
At your doctor's office, with their staff
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Your seat in the Living in Control class
At your pace — and it earns you VibePoints toward supplies
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Zero dollars
Not at pickup, not later, not "after a trial"
Our money
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The glucometer itself
We buy every meter we place. Real cost, paid by HealthViber
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Delivery to your doctor's office
So it's waiting for you, not lost in the mail
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The Living in Control program
Guided by nurses and certified diabetes educators
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Help finding care if you're uninsured
We search our network and beyond, and we're straight about what's available
The honest business answer
Why would a company do this?
Because it’s a good bet — and we’d rather explain the bet than dress it up.
Meters were never the business
Here's the industry's open secret: the money in diabetes care has never been in meters — it's in test strips, month after month, for years. Every meter company knows it. Most bury it under rebates and coupon games. We'd rather say it out loud.
So we bet on you instead
A person who's trained, confident, and testing regularly will need supplies for a long time. We sell those supplies at honest wholesale prices, printed right on our site. If we treat you well, we think you'll choose us. If you don't — the meter is still yours, and we part as neighbors.
Clear & honest — money edition
Where we stand, in plain terms
Being clear about this keeps our help honest — and keeps you safe.
We are
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A for-profit company, and we won't pretend otherwise.
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Paid one way: supplies, sold at wholesale prices you can see before you buy.
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The ones who buy every meter this program places.
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Betting that treating people well earns their business.
We never
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Require you to buy anything — before, during, or after you get your meter.
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Auto-enroll you in a supply plan or a subscription.
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Sell or share your information. Ever.
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Profit on your meter, your training, or your class.
Real Talk
Your questions, answered straight
The things people actually ask us — with the answers we’d give a neighbor.
Three steps: your doctor’s prescription, a hands-on training session at their office, and joining the Living in Control class. No dollars — not at pickup, not later. We buy every meter we place; your part is showing up.
That’s the deal.
Three steps. Your meter. Straight answers the whole way.
Reach out today and we’ll walk you through every step — talking to your doctor, or helping you find one. It starts with hello.
In an emergency, get help right away. Medical emergency: call 911. Mental-health crisis: call or text 988. Chicago city services: call 311.
HealthViber Care Connect is a community resource program of HealthViber serving Chicago residents with diabetes. It is not a doctor, pharmacy, clinic, or emergency service; it does not provide treatment or medical advice. The glucometer is provided through the patient’s own physician, who prescribes it; the physician’s office provides training. Living in Control is HealthViber’s nurse/CDCES-guided diabetes education program. HealthViber is not a pharmacy, insurer, or prescriber.