Personal diabetes support from HealthViber.
Have a glucose meter you’re unsure how to use? Paying for strips without knowing whether there’s a better option? Helping a parent keep their supplies organized? You can book time with HealthViber to work through the practical questions.
Bring your meter, your supply questions, or the problem you’ve been putting off. We’ll help you understand your options and choose the next step that fits your situation.
Paid sessions and supply prices are explained before you purchase. A question does not commit you to a session or subscription.
Sometimes the difficulty is the meter itself. Sometimes it’s finding the right strips, understanding what comes in a supply plan, or remembering to reorder before the last bottle runs out. And sometimes you’re doing all of this for someone you love.
You may recognize one of these situations:
Those are good reasons to ask for help. HealthViber brings practical meter education, supply options, and personal guidance together so you can leave with a clearer plan.
You don’t need to wait for a community health fair or attend a full class to ask about your meter. A HealthViber appointment gives you time to focus on your own questions.
We start by asking what you need. Then we help you choose the appropriate option, whether that’s a quick answer, a paid teaching session, a starter kit, or recurring supplies.
Already have a meter? Tell us the brand and model before booking so we can confirm whether we can help with it.
Find the Right HelpStart with a free introductory conversation.
Ask about HealthViber products, tell us what you’re trying to solve, or find out which service fits.
This is a starting conversation to identify what you need. If your question calls for a dedicated teaching session, we’ll explain the session and price before you decide.
Ask a Quick Question$65.00 for a 30-minute one-on-one session
Get focused time to work through your meter and testing questions. Depending on your needs and the device we’ve confirmed we can support, your session can cover:
Bring your meter, compatible strips, lancets, and any questions you want to cover.
You don’t have to purchase a new meter to book a session.
Book My Mentor Session — $65.00$99.00 kit + 30-minute one-on-one session
Get the equipment and a 30-minute one-on-one session together.
Your Starter Kit includes:
Your Mentor Session gives you time to become familiar with the kit, ask questions, and work through the testing process.
A practical starting point for someone who wants equipment and personal guidance together.
Choose Starter Kit + Mentor — $99.00$34.44 one time
Get the VivaGuard Ino meter, 50 strips, 100 lancets, carrying case, printed The First 30 Days™ with Diabetes guide, and welcome card.
Choose this option if you need the equipment and prefer to begin with the printed guide. A dedicated Mentor Session is available separately if you later want one-on-one help.
Get My Starter Kit — $34.44Your supply needs depend on the testing schedule recommended by your clinician. Before choosing a plan, check whether its quantities fit your needs.
Already have a different meter? Confirm compatibility before ordering. Strips are specific to compatible meters.
Shipping charges, if applicable, are shown before payment.
$33.65 per month
For people using a compatible VivaGuard Ino meter, the Foundation Plan includes:
No insurance needed. Cancel anytime.
View the Foundation Plan — $33.65/month| Your situation | A place to start |
|---|---|
| “I have one quick question.” | Free introductory conversation › |
| “I have a meter and want personal instruction.” | Mentor Session — $65.00 › |
| “I need a meter and personal instruction.” | Starter Kit + Mentor — $99.00 › |
| “I need equipment and prefer to start independently.” | Starter Kit — $34.44 › |
| “I use a compatible meter and need recurring supplies.” | Foundation Plan — $33.65/month › |
You can ask us to help you choose before purchasing.
Thanks. We’ll be in touch.
A real person will contact you to confirm the right service and its price before anything is booked or charged. Asking doesn’t commit you to anything.
Let us know whether you already have a meter, which model you use, and your main question.
If you’re helping a parent or another adult, tell us that too.
We’ll help identify the appropriate appointment or product.
You’ll know what’s included and what it costs before making a purchase.
For meter appointments, have your device and supplies available. A written list of questions can help you make the most of the time.
You don’t need to know the right terminology. Explain what’s confusing in your own words.
That might mean feeling more confident using your meter, knowing which supplies fit, choosing a supply option, or having a better list of questions for your clinician.
Any ongoing support is explained as part of the service you choose.
Book My AppointmentYou may be the person who notices the empty strip bottle, orders the replacement supplies, or gets the call when the meter won’t work.
You want to help. You also want to respect their independence.
Ask About Help for a Family MemberHealthViber can help you work through the practical starting questions:
HealthViber was founded by John Mwesigwa, DCES — Diabetes Care and Education Specialist. Our purpose is to close the gaps between the person, the supplies, the information, and the care they need.
That purpose shows up in practical ways: helping someone learn the meter they’ve been avoiding, understand a supply purchase, or prepare a question they need to take back to their healthcare team.
Your time with us is built around the question you bring.
Our job is to explain the options clearly and deliver the service you choose.
Talk With HealthViberYes. You can start with a brief conversation about your question and the HealthViber options that may fit. Dedicated teaching sessions and products have separate prices, explained before purchase.
No. If you already have a meter, tell us its brand and model before booking so we can confirm whether we can support your device.
The $65.00 Mentor Session provides a 30-minute one-on-one session. The $99.00 Starter Kit + Mentor includes the Starter Kit and a 30-minute one-on-one session.
No. The session provides practical education about meters, testing supplies, and using the equipment. HealthViber does not diagnose conditions, prescribe treatment, or change medicines. Questions about treatment decisions should go to your treating clinician.
We can help you understand and organize the testing instructions your clinician has given you. If you don’t have a testing schedule, we can help you identify what to ask your clinician.
Yes. Let us know you’re arranging help for another adult. They should participate in their teaching session, and their permission is required before personal health information is shared with you.
The offers on this page are presented at the listed self-pay prices. No insurance is required to purchase them.
No. The Foundation Plan is optional. Buying a kit or booking a session does not automatically enroll you.
Ask about the current appointment format, location, and availability before booking. Community appointments are offered only at announced locations and times.
Start with the free introductory conversation. Tell us what’s happening, and we’ll help you identify an appropriate starting point.
Let’s work through the next step together.
HealthViber provides diabetes supplies and practical education. Appointment services are not emergency care. For emergencies, call 911.
The HealthViber solution to streamlined diabetes management and your partner in health, wellness, and prevention. Tell us what you need, whether for yourself or your practice, and we’ll help you find it.
